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MEL's Resume

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EXPERIENCE:
3/93-Present President
MELCO Enterprises; Glenville, NY.

MELCO Enterprises is a Management, Service and Consulting organization chartered to expand the knowledge and experience of firms in several fields and topics. Included are the fields of computer sales and technology, rental property and asset management in the topics of computer technology deployment, client/server technology, Internet usability, sales force development, account management methodologies, sales force motivation, distribution channel development, sales training, human resources, financial management, manufactured housing community management, property infrastructure review and service maintenance. Engagements entail:

Management consulting services, technology assessments, new and emerging technology assistance, feasibility and special studies, RFP and hardware/software evaluations, networking & communications experience, project management, project coordination, quality control, technology support, Internet access and web page design, guidance and development.

Business continuity planning, Trust development assistance and Trust management.

Tax preparation assistance and form development.

Property sale and transaction review.

Prior management and service of a seventy-seven pad manufactured home community in Troy, NY. Development of rules and regulations, record keeping, evictions, court cases, infrastructure reviews and repairs, sales strategies, management forms and computer automation.

Rule and regulation development and consulting for several manufactured communities in the tri-county area.

Service work in the fields of construction, electrical and plumbing.
4/88-2/93 Senior Corporate Account Manager
Microsoft Corporation; Washington, DC.

Responsible for leading the growing Mid-Atlantic District corporate account team consisting of account managers, application specialists, workstation and network technical engineers. Territory included Maryland, and Washington, DC. Duties and performance entailed:

Developing an expanding base of corporate account teams, including the opening of the Greater Philadelphia District Office, and a second Mid-Atlantic Corporate Account Team.

Building, hiring, coaching, developing, motivating, and growing an expanding team of sales and technical personnel. The team, which started with one system engineer, grew to over fifteen effective and motivated professionals.

Managerial objectives included the development of strategic named corporate accounts, using account management principles, developing marketing and account management plans, expanding overall territory revenue, achieving higher levels of product and revenue penetration in each account, and working with complimentary Microsoft channels for broader and more effective resource utilization.

Territory performance increased from 1.2 million dollars per year in CY 1988 to over 20 million dollars in CY 1992.

All performance and revenue goals were consistently surpassed.

Awarded corporate account representative of the year for the Eastern region in 1989.
8/87-3/88 Microsoft Excel Product Manager - Eastern Region
Microsoft Corporation; New York, New York.

Responsible for developing a business plan and running a successful launch for one of the most strategic products in Microsoft history. Personally handled all Microsoft Excel presentations and demonstrations to strategic corporate, reseller, and educational accounts, managed the beta software distribution process, and laid a foundation for the effective deployment of Microsoft Excel. All product forecast goals were achieved as the Eastern region represented a unit shipment volume equal to the rest of the United States combined.
1/87-7/87 National Account Representative
Microsoft Corporation; New York, New York.

Responsible for the management of Microsoft corporate accounts located in New York, Connecticut, and New Jersey. Accounts included Merrill Lynch, Goldman Sachs, Bankers Trust, Reuters, Arthur Young, and Citicorp. Applied account management principals to increase revenue and product penetration. Effectively utilized non-direct report resources to accomplish targeted objectives. Achieved all sales quotas and performance goals.
2/85-12/86 Major Account Manager
Microsoft Corporation; Dallas, Texas.

Responsible for managing and increasing the business opportunity with six large volume Microsoft reseller house accounts in the south eastern United States. Each account represented a one half million dollar minimum business potential and were considered valuable strategic relationships. Accounts include International Business Machines and Xerox Corporation. Developed vertical market strategies for better solutions sales in each application segment (Project management/construction, Word processing/legal, Spreadsheet/finance, etc.). Participating and often presented strategic Microsoft products at major industry trade shows (Comdex, NCC, Softsel's Softeach, Computer Showcase Expo, etc.)
2/84-1/85 Field Account Representative
Microsoft Corporation; Tampa, Florida.

Responsible for marketing the entire Microsoft product line and establishing a growing reseller base for the states of Florida, Puerto Rico, and the Virgin Islands. Developed and coordinated awareness seminars for dealers and user groups. Offered resellers extensive product and marketing training. Developed new and unique ways to market Microsoft products in a highly competitive industry, such as educational accounts and employee purchase programs. Managed over 175 accounts to achieve maximum distribution of product. Managed the Tampa office.
5/83-1/84 Sales and Marketing Representative
Hamilton Micro Systems; Danbury, Connecticut.

Responsible for developing and maintaining a growing reseller base for a leading computer product distributor throughout Connecticut and New York. Actively sold and promoted major hardware and software lines including, Altos, DEC, MicroPro, Microsoft, Ashton-Tate, MSA, and Computer Associates. Developed customer expansion of new or existing products through the aids of telemarketing and direct sales interaction.
1/83-5/83 Marketing Representative
Colonial Data Services Corporation; Hamden, Connecticut.

Responsible for marketing a new technology single board computer throughout the northeast region of the United States. Worked with dealer/OEMs to provide total retail solutions through telemarketing, mailings, and sales calls. Participated in new advertising and promotional strategies while developing and providing product and technical training.
2/81-1/83 Sales, Marketing, and Technical Support
AMS Distributing, Anchor Micro Systems, Moore Associates; Westport, Connecticut.

Responsible for marketing and trouble shooting computer hardware, software, and peripherals throughout the United States to both end-users and resellers.
SUMMARY: My background, education, and skills provide for a diverse, serious, goal oriented professional with leadership characteristics. Commitment, responsibility, respect, and support build my strong foundation for motivating and working with people. Challenges and my ability to add value are my main objectives.
EDUCATION: Hudson Valley College; Troy, New York.
Degree: Accounting and Business.

Training in Stephen Covey’s Seven Habits of Highly Effective People, Neil Rackham’s SPIN Selling and Major Account Sales Strategies, Allan Cohen’s Influence without Authority, communication and presentation skills, managing sales people, successful selling strategies, manufactured housing management, client/server technology, fundamentals of system architecture, the art of negotiation, and the science of mutual funds. Books read include the above and Pat Riley’s The Winner Within, Dale Carnegie’s How to Win Friends and Influence People, Mark McCormick’s What they Don’t Teach you at Harvard Business School, and Thomas Peters’ In Search of Excellence.
PERSONAL: Health: Excellent
Height: 5'11", Weight: 180 lbs.
Two children
Born and raised in Rensselaer County, New York

Hobbies include art collecting, reading, self improvement, business analysis, leadership, world economics, community service, basketball, baseball, hockey, football, skiing, hunting, and boating.

Michael is a member of the Rensselaer County Chamber of Commerce, Rensselaer Polytechnic Institute Let’s Go Red! and an investor in the Capital District Community Loan Fund. Michael is also an advisor of the Michael E. and Sylvester E. Labanowski Family Fund managed by the Community Foundation for the Greater Capital Region and the Michael E. Labanowski Family Fund for the purposes of charitable giving.

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